RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.
Problem Solved! 4.6 is an easy to use help desk program with both a Windows and web interface for recording, updating and reporting on problems and their solutions. It also allows ...
When a Windows XP user asks how to fix a problem they've recently started having with their PC my first response is to use System Restore to roll it back to a point just before the problem started.
